Robot Feedback BP B2 Workshop unit 4

Which robot received the highest ratings at the 'Brave New World' event?

• Brutus

• Mayumi

• Arturo

• Oskar

What percentage of participants thought that Mayumi enhanced their experience?

• 82%

• 97%

• 70%

• 80%

Which robot was considered the most problematic with many complaints from participants?

• Arturo

• Oskar

• Mayumi

• Brutus

What percentage of participants would consider buying or using Brutus themselves despite the bad experience?

• 5%

• 22%

• 30%

• 8%

What is the recommendation for using robots in future events?

• Use robots for entertainment purposes only

• Use robots in the future if issues can be resolved

• Use robots only for security purposes

• Do not use robots at all

The best heading for this section is:

This report analyses the feedback on the use of robots from participants at ‘Brave New World’ and

offers our recommendations for future events.

• FEEDBACK

• THE AIM OF THE REPORT

• WORST ROBOT

• CONCLUSION

• BEST ROBOT

The best heading for this section is:

The feedback regarding the use of robots varied greatly from robot to robot. The most successful

one was Mayumi where only 5 percent of people were unhappy. 82 percent thought that she

enhanced their experience.

• FEEDBACK

• THE AIM OF THE REPORT

• WORST ROBOT

• CONCLUSION

• BEST ROBOT

The best heading for this section is:

The most problematic robot was Brutus, about whom we have had many complaints, and 98 percent of the participants who encountered him did not think he enhanced the event. In fact 76 percent rated him as a bad experience, although interestingly 22 percent of participants would consider buying or using this robot themselves. Despite the problems with his interaction with people, participants obviously like the idea of a security robot for their premises.

• FEEDBACK

• THE AIM OF THE REPORT

• WORST ROBOT

• CONCLUSION

• BEST ROBOT

The best heading for this section is:

The robot that got the highest ratings was Arturo, the robot speaker, who was praised by 97 percent (70 percent good, 27 percent excellent) of his audiences, although only 81 percent said he

enhanced their event experience. Participants thought Oskar provided a good experience

(80 percent) but only 30 percent thought he enhanced their event experience. Bob was also

very popular, with 79 percent saying he enhanced their experience, although only 8 percent would

consider using him.

• FEEDBACK

• THE AIM OF THE REPORT

• WORST ROBOT

• CONCLUSION

• BEST ROBOT

The best heading for this section is:

My recommendations are that we should use robots in the future, providing the issues we had at this event can be resolved. However, as the technology is moving so fast, this is likely to happen in the very near future. We should also watch the developments of different security robots closely as they seem to be something that participants want to purchase.

• FEEDBACK

• THE AIM OF THE REPORT

• WORST ROBOT

• CONCLUSION

• BEST ROBOT