UNITS 3 and 4

Which option is right?

• contact to someone

• contact with someone

• contact someone

• contact at someone

This is a...

• sethead

• casquettes

• earphones

• headset

... forward

What is this? A ...

Which one is right?

• set to silent

• mute to silent

• put to silent

• rewind to silent

I know my parcel reached its destination. I sent it with ... mail.

• certificated

• registered

• plus

• first class

What is the role of a mail rooms clerk?

• Sorting and distributing e-mails

• Handling outgoing mail

• Managing office supplies

• Answering phone calls

Tags

Understanding word meanings

What is the primary responsibility of a mail rooms clerk?

• Sorting and delivering incoming and outgoing mail

• Answering phone calls

• Managing office supplies inventory

• Scheduling employee shifts

Tags

Comprehending a text

What skill is tested when someone is evaluated on their ability to arrange and manage tasks efficiently and effectively?

• Time management

• Communication skills

• Problem-solving skills

• Organizational skills

Tags

Understanding word meanings

Keep ... from heat

• off

• away

• low

• up