reaching agreement(negotiating, unit 4)

I'm sorry I didn't _ that.

That's not really what I _.

I can _ you that the number of rooms required is no different to the agreed plans.

_ that additional storage is made available, then we could accept having a smaller cupboard.

What I _ to say was that we need some quiet rooms in our new office.

Choose phrases for showing understanding

• No, not exactly.

• Right

• Yes, I see.

• You can be sure that

Choose phrases for persuading

• I know you'll agree that...

• I can assure you that ...

• That's not really what I meant.

• I'm sure you'll agree that...

If you can _ that the dust will be dampened, then we will be able to continue our work.

a hybrid workplace system where employees have the ability to use available desks at different times

a place or an area designed for holding or safe-keeping objects