Chapter 12 Pretest

Chapter 12 Pretest

12th Grade

20 Qs

quiz-placeholder

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Chapter 12 Pretest

Chapter 12 Pretest

Assessment

Quiz

Other

12th Grade

Practice Problem

Medium

Created by

Carrie LaSage

Used 2+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the communication process, the originator of the message is known as the ____.

channel

sender

receiver

translation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A person with a(n) ____ communication style tends to say “yes” to everything.

passive

detached

aggressive

assertive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Using a facial expression to send a message is an example of ____.

verbal communication

gesturing

nonverbal communication

spoken communication

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A(n) ____ is a formal written message used to communicate to individuals or groups outside of the company.

text message

business letter

report

e-mail

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

____ involves two or more people communicating through a video and voice setup.

Videoconferencing

Web conferencing

Teleconferencing

Podcasting

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following terms is not associated with assertive communication?

Honest

Forceful

Respectful

Direct

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following might an active listener do?

Concentrate on the speaker’s mannerisms.

Become upset over the speaker’s word choice.

Memorize the facts.

Ask questions to clarify the message.

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