Cyberattack on TNT Express and Impact on Parent Company FedEx

What did FedEx do when some of the FedEx’s malware was interfering?

• Aware but do nothing

• Remediation steps were being taken

• Operate immediate alerts and email customers

• Not aware

Which year did the WannaCry Cyberattack happen?

• 2015

• 2016

• 2017

• 2018

How does FedEx utilize technological innovation to enhance its operations and provide efficient services?

• Leveraging data for near real-time analytics and precise logistics

• Expanding warehousing and packaging services globally

• Focusing on marketing strategies and advertising regulations

• Investing in employee training and development

What is the main purpose of FedEx when deciding to acquire TNT Express in 2016?

• to enhance its presence in the European market

• to enhance its presence in the American market

• to gain more competitive advantage compared to its main competitors DHL

• to gain benefits from the potential coupling of TNT’s European air network with FedEx’s ad network

The effect of formal institution on the entry mode:

• High development of formal institutions, joint ventures are preferred

• High development of formal institutions, greenfield and acquisition are preferred

• Low development of formal institutions, joint ventures are preferred

• Low development of formal institutions, joint ventures and acquisition are preferred

According to the document, what event caused a decline in FedEx's earnings in 2017?

• Oil Price Hike

• TNT Express Acquisition

• Hurricane Harvey

• Cyberattack on a Competitor's Systems