Troubleshooting

What could be the reason that content is not transferred to clients? (multiple answers)

• Clients do not have access to the NAS
• Wrong path to RX- stored
• Hard disk on client too small
• Client-Caching not active
• Resource Distribution must be paid seperately

What could be the reason for stuttery content playback? (multiple answers)

• Performance of the playout engine too low
• frames of the image sequence are wrong/corrupted
• because no proxyfile was created
• wrong content driver installed
• the screen in the preview has a wrong refresh rate

Of the following, what would lead to unsuccesful attempts in synchronizing outputs? (multiple answers)

• different resolutions
• different refresh rates
• different video adapters
• HDMI and DP adapter on one graphic card
• no sync card available

What could be the reason for not being able to create an automatic softedge?

• no feed areas activated
• works only on 3D objects
• works only in combination with marker calibration
• a special license is required

What could be the reason that no live input is possible? (multiple answers)

• wrong Deltacast driver
• Live Input Signal not active
• wrong Live Input signal
• wrong live input codec - only HAP is supported
• too little shared live input memory

How can the performance of large content be improved? (multiple answers)

• Content spliting
• restrict Layers to specific services/clients
• divide screens into "Screen groups" and adjust "Screen Presence"
• proper "Selective Target Rendering" selection

What could be the reason that keyframes disappeared after restarting Pixera? (multiple answers)

• Keyframes were not saved on the timeline (Dominant Values).
• Checkbox "restore dominant value parameter state" in the Project Settings is deactivated
• This is a bug.
• This function does not exist in Pixera at all
• It is a licensing issue

Why might it not be possible to establish a multiclient connection after changing the IP address in Pixera/Presence? (multiple answers)

• Pixera and Presence have a different version number.
• The clients must be running Pixera
• Pixera/Presence have not been restarted
• Both systems run the "Demo" license

What could be the reason for a 24p content stuttering on a 60fps output? (multiple answers)

• The frameblender has been deactivated.
• The "Blend width factor" is set too low.
• This combination is generally not possible in Pixera.
• The EDID is not able to process the 24p content correctly.

How can you find out why a video is stuttery? (multiple answers)

• Video is rendered incorrectly - step through frame by frame
• Set timeline to correct frame rate
• Taskmanager to find possible performance bottlenecks
• Run video without Pixera