Arena 3

To Determine which employee is eligible for Performance hike at the end of a year.

This is an example of _ Decision

Resolve a conflict between two employees involves the manager to act in role of a _ _

One of the products of your company has caused serious health issue to consumers.

You as the Manager is to answer the media as your company's representative.

You are now fulfilling your role as _ of the company

When you are deciding on which market to enter next,

you are making a/an _ decision

When we tend to ignore all negative traits of a person

because the first impression that he/she made was good,

this is a mental bias called as _ effect

• Horn

• Halo

• Home

• Hyde

When we tend to ignore all positive traits of a person

who has made a negative first impression on us,

this is due to a mental bias called _ effect

• Halo

• Horn

• Home

• Hyde

Customer Relationship Management means

managing all your company's relationships and interactions

with customers and potential customers.

Redesigning and Empowering CRM with digital technologies is an example of _

• Digitization

• Digitalization

• Process Transformation

• Domain Transformation

Name one online collaboration tool by Google that you use

ZOOM is an example of a _ system

Two products are A and B can only be used together.

A and B are called _ products