"In the Moment" coaching is
Service Excellence Coaching Program

Quiz
•
Other
•
Professional Development
•
Medium
Jane Haddad
Used 2+ times
FREE Resource
8 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Designed by MODHS
Spontaneous
Best framework for monitoring behavioral change
Not Evidence Based
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
" In the Moment " takes around
30 min
10 min
3 min
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
1st step is
ask for a moment
apologizes for interruption
introduce yourself and your role
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
" In the Moment " best used
in critical areas
once you see it
when you do not have enough time
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Soon after asking for a moment, the coach will
appreciatively coach using 5 : 1
appreciatively coach using 3 : 1
reaffirm the expectations
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
when coach provide objective example he/she will mention
positive alignment
impact of behavior
coach's observation(s)
7.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
" In the Moment " = If you see it,
8.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
"anything else I can help you with?" this might be part of .......... step
Closing
Relate the Impact
Opening
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