Psy32

(the “systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance”)

• Training

• Designing

• Evaluation

• Learning

determining which employees need training and in which areas based on the recognition that not every employee needs further training for every task performed should also include an evaluation of an employee’s readiness for the training

• Person Analysis

• Task Analysis

• Organizational Analysis

• none of the above

most common job analysis methods used for this purpose include interviews, observations, and task inventories

• Organizational Analysis

• Person Analysis

• Task Analysis

• None of the above

the extent to which training will help achieve those goals, the organization’s ability to conduct training and the extent to which employees are willing and able to be trained

• Person Analysis

• Organizational Analysis

• Task Analysis

• all of the above

informal training by experienced peers and supervisors that occurs on the job and

during job.

• JOT

• OOJT

• OJT

• none of the above