World Quality Month Quiz

What does QA and QC stand for?

• Quality Assurance and Queuing Control

• Quality Adjustment and Quality completion

• Quality Assurance and Quality control

• Quality Adjustment and Queuing control

The objective of ISO-9000 family of Quality management is

• Customer Satisfaction

• Employee Satisfaction

• Skill Enhancement

• Environmental Issues

P-D-C-A stands for

• Plan-Do-Check-Act

• Plan-Do-Correct-Act

• Proceed-Do-Check-Act

• Proceed-Do-Correct-Act

The four categories of costs associated with product quality costs are :

• External failure, internal failure, prevention, and appraisal

• Warranty, product liability, training, and appraisal

• External failure, internal failure, repair, and appraisal

• External failure, internal failure, prevention, and inspection

Which of these quality gurus developed a model of customer satisfaction?

• Juran

• Ishikawa

• Imai

• Kano

What is the theme of World Quality Month Nov'23

• Doing the Right Thing

• REALIZING YOUR COMPETITIVE POTENTIAL

• Creating Customer Value

• Customer Satisfaction

World Quality day is celebrated on

• 08th November

• 2nd week of November

• 09th November

• 2nd Thursday of November

What is ISO?

• Indian standardized organization

• International organization for standardization

• International standardized organization

• International standard for organization

A fundamental attribute of TQM is __________.

• Meeting ISO 9001 audit

• Drawing control charts

• Top Managements direct involvement

• The kind of control chart to be used

The efficiency of a thermal power plant improves with

• Increased quantity of coal burnt

• Use of high steam pressures

• Larger quantity of water used

• Lower load in the plant