Pop Quiz Car Rental 8

Pop Quiz Car Rental 8

Professional Development

18 Qs

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Pop Quiz Car Rental 8

Pop Quiz Car Rental 8

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Quiz

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Professional Development

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Created by

Rochelle Campbell

Used 7+ times

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18 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 3 pts

What are the three (3) ways in which customers can book?

On the website 

Over the phone 

Through Money gram

Through Email

2.

MULTIPLE SELECT QUESTION

45 sec • 3 pts

From the list below select the suppliers that we book with

Hertz

Hershey

Dollar 

Thrifty 

3.

MULTIPLE SELECT QUESTION

45 sec • 4 pts

What are four (4) qualifying mandatory questions that must be asked before quoting the price of a vehicle?

Is the driver over the age of 25?

Does the Renter have a major credit card in their name?

Does the renter have a valid driver's license?

Is the Renter local?/ Is the renter flying into the location? 

Does your name appear in all caps on your card? 

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Alamo charges a security.

True 

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

From the list below select the car class that matches the car size - Full Size

ICAR

STAR

ECAR

FCAR

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to quote taxes as an estimate?

Because the suppliers are looking for a profit

Taxes are subjected to change and we are not able to determine the exact amount as taxes are set by the Government

Because we can’t determine if the taxes will go up or down but if it goes up we can always refund the customer the difference

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A young driver can book with any of our suppliers and get a STAR class vehicle. 

FALSE

TRUE

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