
Pop Quiz Car Rental 8
Quiz
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Fun
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Professional Development
•
Medium
Rochelle Campbell
Used 7+ times
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18 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 3 pts
What are the three (3) ways in which customers can book?
On the website
Over the phone
Through Money gram
Through Email
2.
MULTIPLE SELECT QUESTION
45 sec • 3 pts
From the list below select the suppliers that we book with
Hertz
Hershey
Dollar
Thrifty
3.
MULTIPLE SELECT QUESTION
45 sec • 4 pts
What are four (4) qualifying mandatory questions that must be asked before quoting the price of a vehicle?
Is the driver over the age of 25?
Does the Renter have a major credit card in their name?
Does the renter have a valid driver's license?
Is the Renter local?/ Is the renter flying into the location?
Does your name appear in all caps on your card?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Alamo charges a security.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
From the list below select the car class that matches the car size - Full Size
ICAR
STAR
ECAR
FCAR
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to quote taxes as an estimate?
Because the suppliers are looking for a profit
Taxes are subjected to change and we are not able to determine the exact amount as taxes are set by the Government
Because we can’t determine if the taxes will go up or down but if it goes up we can always refund the customer the difference
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A young driver can book with any of our suppliers and get a STAR class vehicle.
FALSE
TRUE
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