GOM- 39

GOM- 39

Professional Development

9 Qs

quiz-placeholder

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GOM- 39

GOM- 39

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Mustapha Chagouri

Used 1+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The five main types of claims filed at the BSO are, interim expenses, delivery, pilferage, damage, loss

True

False

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Every airline follows the same policy guidelines regarding the levels of compensation it is willing to pay out to successful claimants

True

False

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The performance of employees in the BSO will have a limited impact on the revenues of the airline.

True

False

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

After 20 days of searching a piece of baggage is considered lost and the customer will receive recuperation money

True

False

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Typically the delivery cost of returning the baggage to its owner can be rechargeable to the carrier which originally took the lost baggage details from the passenger.

True

False

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In certain situations, an airline may offer to transport a replacement bag of clothes from the passenger's home airport.

True

False

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

When a passenger makes a declaration of missing baggage, what type of report should be filled out to collect data from the passenger?

AHL

PIR

OHD

MIB

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