CSR Onboarding Day 3 Quiz 2

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CSR Onboarding Day 3 Quiz 2

CSR Onboarding Day 3 Quiz 2

Assessment

Quiz

Chemistry

Professional Development

Easy

Created by

Ionico Technical Services

Used 1+ times

FREE Resource

5 questions

Show all answers

1.

CLASSIFICATION QUESTION

5 mins • 1 pt

Organize these hardness problems into aesthetic or economic.

Groups:

(a) Economic

,

(b) Aesthetic

Towels feel scratchy and hard.

Scale appears on tile and tubs.

Skin feels dry and itchy.

Uses more soap.

Scale buildup in pipes.

Scale buildup on heating elements.

2.

HOTSPOT QUESTION

1 min • 1 pt

At the beginning of the service cycle, which of the pictured minerals is Sodium?

3.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

Which mineral is a "soft" mineral?

Calcium

Sodium

Magnesium

4.

DRAG AND DROP QUESTION

3 mins • 1 pt

Suring service (softening), (a)   is removed from the water and replaced with​ (b)   from the resin.

hardness
Sodium

5.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

What material softens the water?

Brine

Water

Salt

Resin