Practice Call Audit

Quiz
•
Other
•
Professional Development
•
Hard
Jexter Lamadrid
FREE Resource
17 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Expert Attitude?
Level 1
Level 2
Level 3
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Building Rapport
Level 1
Level 2
Level 3
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Greeting
Yes
No
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Closing?
Yes
No
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Hold Usage?
Yes
No
N/A
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Effective Use of Information
Yes
No
N/A
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Resolution Statement
Yes
No
N/A
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