Job Skills for Employment Success Situations

Job Skills for Employment Success Situations

12th Grade

11 Qs

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Job Skills for Employment Success Situations

Job Skills for Employment Success Situations

Assessment

Quiz

Other

12th Grade

Medium

Created by

Tremellyn Alford

Used 6+ times

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11 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 12 pts

At the end of he shift, Brooke has an extra ten dollars in her cash register. Instead of keeping the money, Brooke informs her supervisor. Which type of workplace behavior is she demonstrating?

Interpersonal

Irresponsible

Ethical

2.

MULTIPLE CHOICE QUESTION

45 sec • 12 pts

Juanita works in a busy laboratory. She feels overwhelmed by her many responsibilities. She cannot complete all of her assigned tasks in a satisfactory manner. Which is a good first step for her to take?

Identify and prioritize her work tasks

Complain to her supervisor

Skip the time-consuming lab work

3.

MULTIPLE CHOICE QUESTION

45 sec • 11 pts

Sam, a plumbing apprentice, should take which of the following actions when listening to a customer?

Put away his smartphone

Use eye contact and nod occasionally

Focus on the customer's words or cues

All of the above

4.

MULTIPLE CHOICE QUESTION

45 sec • 12 pts

Reggie works in a company's human resources department. He has access to confidential employee information. Which of the following actions should he NOT take?

Use a strong computer password

Copy data onto his personal laptop so he can complete unfinished work at home

Keep confidential papers out of the view of other people

5.

MULTIPLE CHOICE QUESTION

45 sec • 12 pts

Maria and Andrea are co-workers at a clothing store. Maria overhears Andrea spreading a false rumor about her. Which action should Maria take?

Vent about Andrea on Facebook

Calmly speak to Andrea in a private area

Immediately confront Andrea in the middle of the store

Ask co-workers for their opinion

6.

MULTIPLE CHOICE QUESTION

45 sec • 12 pts

Raj is uncertain about his company's dress code. Which resource should he check first?

His mother

A style website

Employee handbook

7.

MULTIPLE CHOICE QUESTION

45 sec • 13 pts

Angela is a repair technician. She must visit customers who are located at various buildings. To be a safe worker at all times, Angela should do all of the following actions EXCEPT which of the following?

Comply with all company safety rules

Text while driving only when the traffic is light

Participate in emergency drills even if she is only a visitor in the building

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