Group 8 quiz

What topic did we cover today?

• FUNDAMENTALS OF CONTROL

• OPERATIONS MANAGEMENT & CONTROL

• No correct answer

process of measuring performance and taking action to ensure desired results

• CONTROLLING

• GUIDING

is a kind of control that aims to identify possible issues that may arise and implement solutions to prevent, or better solve said issue BEFORE the work process begins

• FEEDFORWARD CONTROL

• CONCURRENT CONTROL

• OBSERVING CONTROL

Monitor ongoing operations to make sure

hey are being done according to plan

• OBSERVING CONTROL

• CONCURRENT CONTROL

• FEEDBACK CONTROL

Monitor RESULTS of operations to make sure

they are being done according to plan

• FEEDBACK CONTROL

• GUIDANCE CONTROL

• FEEDFORWARD CONTROL

controls or entails self-discipline by means of employee MOTIVATION

• INTERNAL CONTROL

• EXTERNAL CONTROL

controls or entails self discipline by means of RULES

• INTERNAL CONTROL

• EXTERNAL CONTROL

effort of many people with expertise on the needs of the clients

• INTENSIVE TECHNOLOGY

• MEDIATING TECHNOLOGY

• LONG-LINKED TECHNOLOGY

Functions like mass production, where a client is passed from point to point for various aspects of service delivery

• INTENSIVE TECHNOLOGY

• MEDIATING TECHNOLOGY

• LONG-LINKED TECHNOLOGY

a series of interrelated tasks or activities that an organization or an individual follows to achieve a specific goal or outcome.

• WORK PROCESS

• PROCESS REENGINEERING