Jenis-Jenis Pelayanan Prima dan Pelanggan

Jenis-Jenis Pelayanan Prima dan Pelanggan

10 Qs

quiz-placeholder

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Jenis-Jenis Pelayanan Prima dan Pelanggan

Jenis-Jenis Pelayanan Prima dan Pelanggan

Assessment

Quiz

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Created by

TUGAS SMK

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Media Image
Dari gambar di bawah ini mana yang termasuk core service?
A
B
C

2.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Media Image
Dari gambar di bawah ini mana yang termasuk facilitating service?
A
B
C

3.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Media Image
Dari gambar di bawah ini mana yang termasuk Supporting Service?
A
B
C

4.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Tipe yang memiliki kecenderungan tidak membeli, hanya mengunjungi toko karena tertarik dengan suasana atau tampilan produk, disebut...
Wandering customer
New customer
Potential customer
Discount hunter
Impulsive customers

5.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Pelanggan yang baru Anda lihat dan memiliki tujuan atau keinginan produk yang jelas, disebut...
Wandering customer
New customer
Potential customer
Impulsive customers
Need based customer

6.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Pelanggan baru atau lama yang tertarik membeli satu hingga dua produk, disebut...
Wandering customer
New customer
Potential customer
Impulsive customers
Need based customer

7.

MULTIPLE CHOICE QUESTION

2 mins • 10 pts

Pelanggan yang membeli produk karena tergiur dengan promo yang ditawarkan disebut...
Wandering customer
Discount hunter
Impulsive customers
Need based customer
Loyal customer

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