Effective Communication Quiz

what are the values of Good Communication ?

• Argue

• Shared Decision-Making

• Keeping silent

• Clears Misunderstandings and Confusion

Give an example of nonverbal communication.

• Gestures

• Written communication

• Body language

• Facial expressions

What is active listening?

• Active listening is a technique that involves interrupting the speaker and sharing personal experiences.

• Active listening is a communication technique that involves fully focusing on, understanding, and responding to the speaker.

• Active listening is a technique that involves only hearing the words spoken by the speaker without trying to understand the underlying message.

• Active listening is a technique that involves pretending to listen while actually thinking about something else.

Why is effective questioning important in communication?

• Effective questioning is not important in communication.

• Effective questioning only helps to gather information.

• Effective questioning is only important in written communication.

• Effective questioning is important in communication because it helps to gather information, clarify understanding, stimulate critical thinking, and encourage active participation from the other person.

What are the Barriers to communication

• Foregin Language

• Calm Environment

• Breaking Bad News

• Race/ Culture

What are the key elements of verbal communication?

• words, tone of voice, and body language

• eye contact, gestures, and facial expressions

• listening, speaking, and writing

• grammar, vocabulary, and pronunciation

What are some common nonverbal cues?

• Handshakes, nodding, and smiling

• Clothing, hairstyles, and personal grooming

• Verbal communication, written communication, and listening skills

• Facial expressions, body language, gestures, eye contact, and tone of voice

What are the benefits of active listening?

• Decreased understanding, weaker relationships, decreased empathy, and worse problem-solving.

• Improved understanding, stronger relationships, increased empathy, and better problem-solving.

• No benefits at all.

• Active listening is a waste of time.

What are some effective questioning techniques?

• open-ended questions, probing questions, reflective questions, and clarifying questions

• yes or no questions

• multiple choice questions

• leading questions

ISBAR Tool means ?

• I – Identification of the staffs , patients

  S – sightseeing

  B – Background Past problems)

  A – Assessment (Vitals, pain, drains )

  R – Recommendation

• I – Identification of medicines

  S – Situation

  B – Background Past problems

  A – Assessment (Vitals, pain, drains )

  R – Reconcile

• I – Identification of the staffs , patients

  S – Situation

  B – Background Past problems

  A – Assessment (Vitals, pain, drains )

  R – Recommendation

• I – Identification of the staffs , patients

  S – Situation

  B – Background of Hospital

  A – Assessment (Vitals, pain, drains )

  R – Recommendation