Airport's Vision & Brand Promise, Airvengers Profile

Airport's Vision & Brand Promise, Airvengers Profile

Professional Development

10 Qs

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Airport's Vision & Brand Promise, Airvengers Profile

Airport's Vision & Brand Promise, Airvengers Profile

Assessment

Quiz

Created by

Service Culture

Fun

Professional Development

2 plays

Easy

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"Hosting Joyful Connections"

Where can the above phrase be found?

Brand promise

Airvengers

Vision

Board of Directors

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Malaysia Airports' vision?

A Global Airport Team that Champions Connectivity and Sustainability.

An International Airport Team that Champions Connectivity and Sustainability.

A Global Airport Group that Champions Connectivity and Sustainability.

An International Airport Team that Champions Connectivity and Sustainability.

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of these are correct?

Brand promise:

A Global Airport Group that Champions Connectivity and Sustainability

Airvengers: Agent Heart, Captain America, Billionz Trooper, Aero Hero, Smooth Operator

Vision:

A Global Airport Group that Champions Connectivity and Sustainability

Brand promise:

Hosting Joyful Connections

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the airvengers are we?

Billionz Trooper (Non-Aero Commercial)

Captain Joy (Aviation Security)

Agent Heart (Customer Experience Management)

Smooth Operator (Terminal Service Division)

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of Captain Joy (Aviation Security)?

Plays the role of Captain America.

Takes care of the safety and security in the airport.

Ensure the comfort of airport guests.

Pay for passengers' shopping at the airport.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do we describe Agent Heart at KUL airport?

Wear blue blazer and pant uniform.

Ensure the comfort of airport guests.

Help the passengers with the wayfinding.

All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Billionz Trooper (Non-Aero Commercial) is the airvenger that deals with the .......

Stakeholders, commercial and retail business

Passengers' flight and holiday

Airport's cleanliness and facilities

Airport's ambience

8.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of these are needed to champion connectivity and sustainibility?

(You can tick more than one)

Agent Heart (Customer Experience Management)

Billionz Trooper (Non-Aero Commercial)

Aero Hero (Airport Fire Rescue Security)

Captain Joy (Aviation Security)

Smooth Operator (Terminal Service Division)

9.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is in charge of the airport's facilities and cleanliness?

Billionz Trooper (Non-Aero Commercial)

Captain Joy (Aviation Security)

Smooth Operator (Terminal Service Division)

Aero Hero (Airport Fire Rescue Security)

10.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of this sounds like Aero Hero?

Firefighting and rescue service

Shopping

Cleaning

Entertainment

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