Speech Review of Nonverbal, Listening, and Maslow

Match the following

• The Passive Listener

• Always looks for a way to talk about themselves and what they are thinking about.

• Anxiety

• Sometime we can't listen because this is way too high.

• Cognitive Dissonance

• A psychological theory that applies to communication, states that a person feels conflict if they hold two or more attitudes that are in opposition to each other.

• Competing Listener

• Exerts little listening effort-listen like a couch potato

• The Controlling Listener

• "I had a situation that was much worse than yours"

How shrill or deep, or high or low one’s voice sounds

• Volume

• Rate

• Tone

• Pitch

• How quickly or slowly one speaks

• Pitch

• Rate

• Volume

• Tone

What is meant by having perfect pitch, tone, volume, and rate?

The most powerful facial non-verbal

• Smiling

• Eyebrow Raised

• Eye Contact

• Nose flare

The characteristics that allows others to recognize you by your voice alone.  Some people have a great quality of voice, while other s have a poor quality of voice like the example for the term.

• Tone

• Quality of Voice

• Rate

• Pitch

How loud or soft one’s voice sounds.

• Volume

• Rate

• Pitch

• Tone

Which Hierarch of Needs according to Maslow means having a refrigerator to preserve your food?

• Physiological

• Social Belongingness

• Safety

• Ego/Esteem

Which statement is a Negative Listening Response of 'Denying feelings'?

• "Quit this job and get a new one. Calm down."

• "I really feel sorry for you, it must be awful"

• "Don't blame me, I told you not to. ..."

• "You shouldn't feel that way."

Which one is NOT a Hierarchy of needs according to Abraham Maslow.

• Esteem/Ego

• Self Actualization

• Romance

• Physiological