QUIZ REVISION

WHAT IS RECEPTION ?

Effect of Market Analysis

• increase of time

• increase the sales

• increase the total service

• increase sales of new product

The step to open a service center

• Planning and development

• Financial

• Equipment

• Staff recruitment and tranning

• Management and administration

Qualification of Service Advisor

2 types of quality control

• Ability Control

• Operations Control

• Efficiency Control

• Marketing Control