Business Letters Quiz 1 REQ

Where should the date be placed in a letter?

• At the top, above all other elements

• Four spaces below the sender's address or letterhead

• Four spaces below the recipient's address

• At the bottom, below all other elements

Which of the following is true of business letters?

• They require embellished and verbose writing

• They should be written with the assumption the audience can spend plenty of time reading

• They are often used to communicate with people prior to a meeting

• They are informal notes used to share personal information

Which of the following describes mixed punctuation in letters?

• When no punctuation is used after the salutation or closing

• When emoticons are used

• When any type punctuation is used two or more times

• When a colon is placed after the salutation and a comma is placed after the closing

Charles is sending a letter to a company and does not know a specific contact's name. Which of the following salutations is suggested for a situation such as this?

• Dear Mr. or Ms.

• Good morning or afternoon

• Greetings

• To Whom It May Concern:

The term memo is shorthand for which of the following?

• Memorium

• Memorandum

• Memorized

• Memoirs

Which of the following describes a memo's "purpose statement"?

• A part of the salutation which thanks the reader

• The first sentence of the message which summarizes it

• The last paragraph of the message stating any action required of the reader

• A notification of the people the memo was sent to

Memos are commonly used to _________ or _________.

• Scold; Punish

• Congratulate; Encourage

• Hire; Fire

• Inform; Persuade

What does the phrase "cc: John Smith" indicate when included at the end of a letter?

• Additional papers regarding John Smith are included

• John Smith wrote the letter as requested by the sender

• John Smith is an additional recipient of the letter

• The recipient should notify John Smith the letter was received

Which of the following is NOT one of the parts of a business letter?

• Inside address

• Closing

• Executive summary

• Enclosure notification