Informasi awal yang harus diketahui petugas reservasi dari tamu agar dapat mengecek ketersediaan kamar adalah

Latihan soal

Quiz
•
Others
•
11th Grade
•
Medium
Loni Melasari
Used 3+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Nama tamu dan nomor kamar tamu
Nama teman tamu dan tanggal kedatangan
Jumlah tamu dan tanggal kedatangan
Jumlah kamar dan status kamar
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Nama formulir yang digunakan tamu untukmengisi pemesanan kamar adalah
Room rate form
Expected arrival list
Reservation control sheet
Reservation form
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut merupakan metode pembayaran tamu, kecuali...
Cash
Kartu ATM
Credit card
Visa card
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tamu yang tiba lebih awal dari waktu kedatangan disebut dengan
Early C/I
Early C/O
Sleep out
No show
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Data yang diperlukan ketika tamu menggunakan kartu kredit untuk pemesanan kamar adalah, kecuali
Nomor kamar pengguna kartu
Nomor kartu kredit
Masa berlaku kartu kredit
Jenis kartu kredit
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Media yang digunakan tamu untuk melakukan pemesanan kamar adalah, kecuali
Telephone
In person
Airport
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tugas utama bagian reservasi adalah
Melayani proses check in
Melayani barang bawaan tamu
Melayani pemesanan kamar
Melayani proses Check out
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