Chapter 9 Management

Which of the following is the individual who is assigned the role of challenging assumptions made by the group?

• Multiple advocate

• Group gadfly

• Devil’s advocate

• Brainstormer

• Inferior member

Programmed decisions are made in response to what type of organizational problems?

• Recurring

• Significant

• Major

• Unique

• Unusual

The recognition that people have limits on how rational they can be is known as

• Bounded rationality

• Intuition

• Satisficing

• Quasirationality

• Coalition

Under conditions of _____, statistical analyses are useful

• Conflict

• Uncertainty

• Risk

• Ambiguity

• Certainty

Which of these assumptions are included in the classical model of decision making?

• The situation is always uncertain

• The decision maker strives for conditions of certainty

• Criteria for evaluating alternatives are unknown

• Problems are unstructured and ill defined

• The definition maker selects the alternatives that will minimize the economic return to the organization

Which of the following is a choice made from available alternatives?

• Decision

• Plan

• Strategy

• Tactic

• Goal

Once a desired alternative has been selected, the next step in the decision-making process involves

• Implementing the alternative

• Identifying the alternative

• Recognizing the alternative

• Selecting the alternative

• Evaluating the alternate

Riley is a manager at Tinker Tools. She is expected to make rational decisions that are in the organization’s best interests. Her decisions should be based on which of the following decision-making models?

• Classical model

• Scientific management model

• Humanistic model

• Administrative model

• 1. Garbage can model 

Which of the following is a decision-making technique that brings people together in an interactive group over a computer network?

• Electronic brainstorming

• Groupthink

• Brainwriting

• Debate

• Devil’s advocate

Which of the following has the highest possibility of failure?

• Condition of uncertainty

• Condition of ambiguity

• Condition of certainty

• Condition of risk

• All of these choices