Group 2

What is the timeline for second time re-applying for BGC?

• 9 months

• 3 months

• 1 year

• 1 month

• 2 weeks

All required to send AC MCM. Except ?
Select all that applies.

• Add/deleting Language

• Editing Fieldworker NPI Number

• Removing booking partner

• Edit vanity link

• Edit featured professionals

Select all that applies, How to handle abusive provider.

• Quickly and gracefully exit the call

• tell pro not to shout otherwise you will help him

• escalate to your manager for review rather than interacting with pro

• end the interaction -without warning if necessary

• Just shut up and pray the Angels touch the providers heart

What are the launch dates for healthcare?

• Dec 19 and 22,2022

• Dec 9 and 10 ,2022

• Dec 9 and 12 ,2022

• Dec 19 and 20 ,2022

_______ are the local services ads campaign.

What is/are the changes that we never authorized? select all that applies

• flipping ICS status

• terms and conditions

• changing bidding or budget

• billing info

• adding user to account

All provider listings in Local Services are displayed and ranked based on a ______________, where the highest ranked ads show first. The auction is the process Local Services Ads uses to order profiles for a given search, taking into account bid and overall profile quality.

• Auction

• quality

• verification status

• number of reach

• reviews

Provider has 6 reviews on the account why it's not showing on the LSA account. What would be the RA's process? Select all that applies:

• Check the reviews on ICS

• Verify the reviews under GMB or LSA

• Search the account on SERP and check if the reviews are showing on pro's account

• Adv pro that the reviews are from GMB

• Adv pro if the reviews are from GMB it will not show in LSA Account only the review count

The provider called in because the ads were not showing. You already checked the account but there's no problem with the LSA Account. What else do you need to check to find out the problem with the account ?

• SME Consult

• Google Ads Account

• A and B

• None of the above

How does AV relate to google local services? Select all that applies.

• GLS provides customers with a google guarantee within its verticals

• GLS also has restrictions on advertising within those verticals

• AV exist to verify two verticals, garage door and locksmith providers

• AV exists to send proof of business ownership transfer any updated licensed insurance docs if they have been updated