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AR Quiz

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Professional Development

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AR Quiz
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many rounds of OV questions can we ask when we need to determine account ownership?

2

3

1

8

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We compare two accounts by inserting the Target account ID into the Requester's account CT (compare tab).

TRUE

FALSE

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In Lost account cases, we can perform Ownership verfication, if the Compare Tab indicates a red risk?

Yes, we have to investigate further

No, we have to assign to BOT Reject - Phishing

Yes, if we have a Device ID and private IP match

No, we have to suspend the account

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When handling a Lost/Compromised account, the ticket needs to first interact with the Lost Account Check Bot?

TRUE

FALSE

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

If a Requester account was ever compromised in the past and is requesting a Lost account, we:

can help him recover the Target account if the CT is good.

can help him recover a Target account if he passes OV.

cannot help him recover the Target account from this Requester account.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The players account was recovered twice during this year after being compromised, can the player recover the account for the third time this year?

YES

NO

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You have a yellow risk case where there is a match in devices and IPs. The player provided a receipt from 2018, but the account has purchases from 2016. We can recover this account

TRUE

FALSE

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