BR Pre-intermediate | Unit 5 Customer Service

BR Pre-intermediate | Unit 5 Customer Service

University

12 Qs

quiz-placeholder

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BR Pre-intermediate | Unit 5 Customer Service

BR Pre-intermediate | Unit 5 Customer Service

Assessment

Quiz

English

University

Medium

Created by

Marisela Castillo

Used 2+ times

FREE Resource

12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Email is not always the ______ way to contact a company.

easiest

easyest

most easy

more easy

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

My boss says that the _____ you work, the richer you get.

hardest

harder

more hard

most hard

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Last year was a bad year for our business. It was _____ year our business has had.

the worst

the best

better

worse

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Being polite to customers is _____ than you think.

least difficult

not as

less difficult

difficult

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Shell does not make ________ Exxon.

as much money than

as more money as

as much money as

as money as

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I want to ____ a complaint about this TV. It doesn't work.

have

make

get

do

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You can ____ a problem if your new product isn't working.

make

report

query

do

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