LONG QUIZ- Basic Communication Etiquette

It is the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life.

• Business Etiquette

• Etiquette

• Professional Etiquette

• Workplace Etiquette

Business etiquette refers to the ____________ and expectations of social and business behavior, practices and conduct that are prescribed by social convention, and code of ethical behavior among professionals.

It is the standard behavior that is expected while you are in the office or in meetings.

No matter what setting we're in, we should always consider our audience and appropriate types of communication.

• Consider your audience

• Ask important questions

• Get your timing right

• Become and active listener

The following are the benefits of professional communication except one:

• Higher engagement

• Trust and transparency

• Better Teamwork

• Pay attention to nonverbal cues

Netiquette thus describes the rules of conduct for respectful and appropriate communication on the internet.

• True

• False

Netiquette is for online socialization.

• True

• False

You should be careful with capitalization, as writing in ALL-CAPS can oftentimes be interpreted as YELLING! and will be viewed as impolite.

• Be careful with your tone.

• Be accurate and factual.

• Search first, then ask.

• Don't use sarcasm freely.

It is important to fact-check everything you read and possibly include sources when giving advice or information.

• Be careful with your tone.

• Be accurate and factual.

• Be as polite as you can.

• Don't use sarcasm freely.

If you fail to find your answer after some time spent searching, you should turn to your professors or peers for help.

• Use proper grammar and punctuation.

• Search first, then ask.

• Stay on topic