Chap 1

Quiz
•
English
•
University
•
Easy
Rea Jang
Used 2+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Communication skills
are not as important as technical skills for career success.
are not necessary in today's competitive job market.
are ranked by recruiters at the top of qualities they most desire in job seekers.
cannot be learned; they are innate.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. Which of the following statements is most accurate?
Because today's workers are more geographically dispersed, the need for well-written messages has declined.
Employers rank oral and written communication skills as less valuable than hard skills such as mathematical computation, computer literacy, and troubleshooting.
Communication skills are critical to your job placement, performance, career advancement, and organizational success.
Business letters and interoffice memoranda remain the top forms of business correspondence.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. On the job you are more likely to be taken seriously and promoted if you
look and sound professional.
frame your degree or certificate and hang it on your office or cubicle wall.
appear to be busy even when you're not really doing anything.
attend office parties.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. Communication is defined as "the transmission of information and meaning from one individual or group to another." The crucial element of this definition is
transmission
information.
meaning.
individual
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. Converting ideas into words or gestures to convey meaning is called
feedback
decoding
encoding.
nonverbal communication.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. The communication process begins when the sender
determines the appropriate communication channel.
has an idea.
encodes an idea into a message.
plans for feedback.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7. Translating the message from its symbol form into meaning involves
feedback.
decoding.
encoding
nonverbal communication.
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