Being a Non-Judgmental Listener

1. 1. What do you mean by being judgmental?

• Judging someone you don't know all the time

• Judging someone without knowing the person completely

• Telling good people that they are bad

• Insulting someone

5. 2. What is the most important objective behind listening?

• Understanding the person

• Only giving opinions

• Giving suggestions by judging the person

• None of the above

3. 3. Which one of these statements is an example of showing empathy towards someone?

• Don't act like a kid

• Stop overreacting

• I understand where you're coming from

• Please don't irritate me

4. 4. Which of these is an example of giving confidence to another person?

• I promise I will keep this to myself

• You need to grow up

• Let me talk about this to another person

• I will inform your parents. Let them handle this

2. 5. You must be able to say __ when you are not in a state to listen to the other person

2. 6. The only mantra for active listening is "You must listen to respond and not to _____"

7. 7. The 'A' in the SPEARR model of listening stands for

• Analyze

• Answer

• Ask Questions

• Argue

8. 8. Mira wants to speak to her sister about her bad day at college. To make sure that they have a good conversations, what will Mira first do?

• 1. Call her sister and start speaking immediately

• Decide a setting where they can speak without any interruptions

• Ask her how she should deal with the day without giving complete information

• None of the above

9. 9. Before 'Respond' in the SPEARR model, you must

• Make judgments about the individual

• Make assumptions

• 
  Not let them complete the conversation

• Hear them and Rephrase whatever they have said

10. 10. Which of these are bad habits to avoid during active listening?

• Asking questions

  
  

• Making eye contact with the listener

  
  

• Using your phone and getting distracted

  
  

• Interrupting the speaker in between