Conflict and Cohesion in Groups

What is conflict defined as?

• An expressed struggle between interdependent parties over goals or resources

• A peaceful resolution of tension between antagonists

• A clash over what people want or how to achieve it

• A struggle for power and control within a group

What are the positive sides of conflict?

• Stimulating innovation and change

• Helping individuals and group members grow and develop self-identities

• Stabilizing and integrating relationships

• Eliminating sources of dissatisfaction

What are the types of conflict?

• Conflicts of substance

• Conflicts of value

• Conflicts of process

• Conflicts of misperceived differences

What is the first stage of the conflict process?

• Frustration

• Conceptualization

• Behavior

• Outcome

What is the second stage of the conflict process?

• Frustration

• Conceptualization

• Behavior

• Outcome

What is the third stage of the conflict process?

• Frustration

• Conceptualization

• Behavior

• Outcome

What is the fourth stage of the conflict process?

• Frustration

• Conceptualization

• Behavior

• Outcome

What are the strategies for conflict prevention?

• Emphasizing group goals and effectiveness

• Providing stable, well-structured tasks

• Avoiding win-lose situations

• Facilitating dialogue

What are the strategies for conflict reduction?

• Physical separation

• Use of rules and regulations

• Use of integrators

• Limiting intergroup interaction

What is the technique of bringing competing parties together to discuss their disagreements?

• Physical separation

• Use of rules and regulations

• Confrontation and negotiation

• Third-party consultation