Outrigger Class Activity

What percentage of guests travel to Hawaii for leisure purposes?

• 45%

• 65%

• 70%

• 80%

Do international properties operate jointly or independently?

• Jointly

• Independently

What Hotels are in competition with Outriggers Hotel?

• Sheraton Hotel

• Four Seasons Resort

• Hilton Hotels and Resorts

• Ritz-Carlton Residences

Where is Outrigger not looking to expanding?

• Guam

• Indonesia

• The Pacific

• Australia

In which aspect did Outrigger concentrate in, price or service delivery?

• Price

• Service Delivery

Reflected in the firm's Management Incentive Plan (MIP), which factor is not essential to Outrigger's success?

• Rewarding Experience

• Employee's Growth

• Marketing

• Community

What was the name of the application that created a Property Management System and Central Reservation System for Outrigger?

• JD Edwards

• E.Pipphany

• Sun Microsystems

• Stellex 2.0

What did guests complain about regarding the resort's technology offerings?

• Slow internet speed

• Limited device compatibility

• Inability to match their home technology experiences

• Insufficient wireless coverage

Which of the following is Outrigger's greatest strength?

• Community

• IT infrastructure

• Diversified locations

• Employee training

Who started the very first Outrigger Hotels & Resorts?

• Estell Kelly

• Richard Kelly

• Roy Kelly

• David Carey