Communication Methods in Construction PT2

What is the purpose of a variation order in construction?

• To change the agreed contract price

• To implement rapid resolution of variation issues

• To save money by avoiding agreement delays

• To impact timescales for completion

What is the purpose of a toolbox talk on a construction site?

• To discuss topics of safety and reduce accidents

• To educate and enlighten contractors

• To inform about hazard communication

• To discuss practical jokes and horseplay

What is the purpose of safety memos and briefings on a construction site?

• To aid communication about new hazards and health and safety issues

• To provide updates to standards and regulations

• To check contractors' understanding of risks and control measures

• To identify manufacturing design or performance problems

What is the purpose of a quality management system in construction?

• To consistently meet customer requirements and enhance satisfaction

• To track and address events during a project

• To ensure that standards and requirements are met

• To manage and intervene for quality improvement

What should be considered before ordering plant and materials for a specific job on site?

• Potential theft and damage, competences of operatives, and timescale evaluation

• Quality planning, control, assurance, and improvement

• Anticipating customer requirements and gathering product suppliers

• Establishing a chain of command and co-ordination with other trades

Who is considered the most important person in a construction project?

• The customer

• The architect

• The trade supervisor

• The construction manager

Who typically checks that the quality of work and installation design adhere to the architect's designs?

• The clerk of the works

• The trade supervisor

• The construction manager

• The customer

Who represents each different craft and communicates plans and information during team meetings?

• The trade supervisor

• The construction manager

• The architect

• The customer

What is the purpose of site procedures in construction?

• To ensure an organized and safe working environment

• To communicate requirements to the customer

• To facilitate communication between different trades

• To provide written confirmation of verbal communication

What are the common methods of communication in construction?

• Letter, email, fax, face to face, telephone

• Verbal, written formal, email, face to face

• Letter, email, verbal informal, telephone

• Written formal, verbal informal, face to face, fax