Prepare 5 U1 - Vocabulary (WB)

The ________ is excellent in this shop. They’re really helpful to customers.

• customer service

• online shopping

I saw an advertisement yesterday about a 20% _______ on all electrical items.

• refund

• discount

If the shorts don’t fit, you can always _________

• send them back

• refund them

How much did you _______ on that new game?

• shop

• spend

I’ve lost the ________, but perhaps you have the information on your computer system.

• refund

• receipt

When you work in a shop, you have to do more than just _______ customers.

• serve

• charge

• sell

There are some great ______ at M&F – you can buy one item and get one free!

• exchanges

• discounts

• promotions

The watch shop doesn’t _______ you if you need a new battery.

• charge

• spend

• serve

The sales assistant said that I could get a ________ if I brought the jumper back within 30 days.

• discount

• receipt

• refund

You don’t always have to pay delivery ______ when you shop online.

• charges

• receipts

• purchases