CH 7. Listening

What is the Cognitive Component?

• Selecting messages, giving them focus, and trying to understand.

• Listening to music, focusing, and repeating what was said.

• Interpreting, listening, evaluating.

• None of the above.

Whats the difference between listening and hearing?

What is Relational Listening?

• Listening to get them to stop making dumb mistakes

• Listening to gain sympathy

• Giving your opinion while they talk

• Listening to maintain relationships

What are the biological factors that can hinder listening?

• The person is talking with you in a loud place, so you cannot hear them properly.

• Natural reasons such as a hearing disability or difficulty.

• Talking seems better than listening to what you have to say, or cutting into your words.

• Being overly confident in what the other person is speaking about, so they are playing on their phone while listening.

EX: Beta is constantly arguing with Alpha because Alpha doesn't help around the house. Alpha creates excuses and defends himself, while Beta is trying to explain why Alpha needs to help clean the house.

What kind of ineffective listening is this?

• Biased listening

• Self-absorbed listening

• None of the above

• Defensive listening

True or False?

Everyone listens the same way, whether they are European, Asian, American, or from the Middle East/Africa.

• False

• Truth?

• True

• Fake?

• I don't know

  (Did you listen?)

Answer explanation

it asked true or false, not truth and fake. The last is just a pun :D

What is ~*NOT*~ a part of Listening for Sucess

• Listening to save time

• Listening to music

• Listening for effectiveness

• Listening to stregth relationships

What kind of Listening to meet goals do you often use? (It can be more than one)

• Relational Listening

  Accomplishing works to maintain relationships

• Task-Oriented Listening

  Focuses on the task at hand. Also called informational or comprehensive listening

• Analytical Listening

  Involves taking in and organizing many pieces of information without making a judgment

• Critical Listening

  Focuses on evaluating the information you are hearing and finding any inconsistencies and/or errors in what is being said.

  (but you have to understand what is said first)