OB-CHAPTER 3 UPDATED

________ refers to evaluative statements or judgments concerning objects, people, or events.

• A) Attitude

• B) Behavior

• C) Appearance

• D) Demeanor

• E) Performance

6) Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent?

• A) cognitive

• B) affective

• C) reflective

• D) behavioral

• E) reactive

11) Attitudes are favorable or unfavorable evaluative statements about objects, people, or events.

• True

• False

12) The three components of an attitude are cognition, affect, and behavior.

• (A) True

• (B) False

13) The affective component of attitude is the emotional, or feeling, segment of an attitude.

• (A) True

• (B) False

14) The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something.

• (A) True

• (B) False

18) Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

• A) congruity

• B) tenacity

• C) solidarity

• D) consistency

• E) incompatibility

19) Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

• A) organizational dissonance

• B) cognitive dissonance

• C) attitudinal clarification

• D) positivity offset

• E) affective reactance

31) People seek consistency between their attitudes and their behaviors.

• (A) True

• (B) False

41) Employees with ________ strongly identify with and care about the kind of work they do.

• A) high job involvement

• B) high cognitive dissonance

• C) low psychological empowerment

• D) low organizational commitment

• E) high emotional contagion