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PRE TEST (Organization)

Authored by Ella Canobas

Professional Development

University

Used 2+ times

PRE TEST (Organization)
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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Responsible from day to day operations of the restaurants.

Owner

Chef

General Manager

Sous Chef

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Includes line cooks, prep cooks, dishwashers and other kitchen personnel responsible for food preparation and clealiness.

Front of the House Staff

Kitchen Staff

Department Staff

Support Staff

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Ensures a high level of customer satisfaction by addressing inquiries, and complaints and providing support during tours of stays.

Customer Service

Partnerships

Quality Assurance

Support Functions

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

These include IT departments, legals and administrative staff who provide essential support services to the organizations.

Quality Assurance

Environmental Management

Customer Service

Support Functions

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Manages the front desk, reservations and guest services.

Housekeeping Manager

Sales Manager

Front Office Manager

Human Resource Manager

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Assists the director of finance with financial operations.

Event Manager

Human Resource Manager

Financee Manager/Controller

Front Office Manager

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Servers, bartenders, chefs and kitchen staff.

Housekeeping Staff

Front Desk Staff

Food and Beverage Staff

Maintenance Staff

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