Quiz Mini SG PMP - PMP Domain 2 Process

As part of quality assurance, a project manager wants to ensure that a list of requirements has been satisfied. What is the best approach for the project manager?

• A. Use quality improvement tools
• B. Conduct process analysis
• C. Perform a root cause analysis
• D. Use a checklist

You have just been hired by a decades-old construction company to lead a custom home construction project. The project has been plagued by thefts occurring at night. You have read the project management plan and all project documents, none of which addresses the theft issue. What should you do next?

• A. Set up motion-sensing cameras throughout the subdivision
• B. Hire a nighttime security guard
• C. Review the organizational process assets
• D. Check the lessons learned register

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave. What should the project manager do next?

• A. Consult the risk register for an appropriate planned risk response and implement.
• B. Revise the project management plan and move the task to a time when the technical resource will be available.
• C. Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
• D. Update the lessons learned report and the risk log to reflect that this risk has materialized.

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team. What should the project manager do?

• A. Include the customer in daily project activities to gain the required guidance
• B. Plan ahead and define the best way to review the deliverables with the customer
• C. Request the customer to clarify all requirements at the start of each iteration
• D. Ask the customer to review the deliverables in each iteration based on their availability

A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress. What should the project manager do first?

• A. Review the scope and project objectives.
• B. Enforce the penalty clause on the supplier
• C. Take action to reduce the cost overrun.
• D. Work with the client on the scope completion.

In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made. What should the project manager do?

• A. Facilitate training on version control and project artifacts.
• B. Maintain separate document control via regions to avoid discrepancies.
• C. Maintain a central repository of artifacts with a version control system.
• D. Develop a document management software for version control.

A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than- planned cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased. What should the project manager have done to avoid this situation?

• A. Notified all vendors about the invoicing and non-payment deadlines
• B. Reviewed the total committed cost against the cost invoiced at project closing
• C. Involved the finance team and discussed the issue with the vendor
• D. Captured and reviewed all of the project work and related costs regularly

A project manager implemented an approved change to manage a risk. Three months after the implemented change, the project manager learns that the change did not produce the desired result, and there are adverse consequences. What can the project manager do to avoid this problem on future projects?

• A. Follow up to verify that a risk response is performing as expected.
• B. Revisit or change existing assumptions after reviewing the assumption log.
• C. Update the lessons learned register with the risk information.
• D. Update the probability and impact matrix after assessing any new risks.

A project is 7 months into execution. The project manager determines that the cost performance index (CPI) is .80. According to a trend analysis, the CPI has a downward trend. What is the next step that the project manager should take?

• A. Issue a change request for cost re-baselining.
• B. Ask for additional resources.
• C. Crash the project schedule.
• D. Utilize the management reserve.

What should the project manager do to gain a stakeholder's approval if the stakeholder believes a project's deliverables were not achieved?

• A. Review the project scope while analyzing the stakeholder's needs and expectations.
• B. Review the project charter thoroughly with this stakeholder on a conference call.
• C. Ensure that the stakeholder understands the quality management plan.
• D. Perform a risk analysis after obtaining the stakeholder's new requirements.