You have a knowledge base of frequently asked questions (FAQ). You create a bot that uses the knowledge base to respond to customer requests. You need to identify what the bot can perform without adding additional skills. What should you identify?
AI 900 - pt 11

Quiz
•
Computers
•
University
•
Easy
Katheryne Pierce
Used 7+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Register customer purchases
Register customer complaints
Answer questions from multiple users simultaneously
Provide customers with return materials authorization (RMA) numbers.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
yes
no
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