Effective Communication Quiz

What is communication?

• A one-way process of sending information

• A two-way process of sending and receiving information

• A process of receiving information only

• A process of sending information only

Which of the following is a key form of communication?

• Written words

• Actions that send messages

• Both written words and actions

• Verbal communication only

Why is communication important at home?

• To build positive relationships

• To create a favorable impression of yourself

• To get a job interview or a promotion

• To explain ideas to a group

What is an essential part of daily life?

• Effective communication

• Nonverbal communication

• Written communication

• Verbal communication

Which of the following is an example of nonverbal communication?

• Writing essays

• Sending letters

• Recording written words

• Body language

What can good communication skills help you with?

• Building positive relationships

• Creating a favorable impression of yourself

• Getting a job interview or a promotion

• All of the above

What are the four C's of effective communication?

• Complete, Concise, Correct, Courteous

• Clear, Concise, Correct, Courteous

• Complete, Clear, Correct, Courteous

• Complete, Concise, Clear, Courteous

Which of the following is a technique for achieving effective communication?

• Maintaining appropriate speaking volume and tone

• Interrupting the speaker

• Ignoring the conversation

• Avoiding eye contact

What is an important aspect of active listening?

• Looking directly at the speaker

• Focusing on the conversation

• Nodding and saying 'uh huh' or 'yes'

• All of the above

Why is stereotyping a barrier to communication?

• It prevents positive and respectful communication

• It helps in understanding the message

• It improves listening skills

• It enhances nonverbal communication