Clerical Staff

What was Sarah's job in the office?

• Manager

• Clerical staff member

• Receptionist

• Supervisor

What were the primary duties of the clerical staff?

• Answering phones and responding to emails

• Filing documents and scheduling appointment

• Maintaining office supplies and equipment

• All of the above

What additional responsibilities did Sarah observe the clerical staff had?

• Screening calls and visitors

• Processing incoming and outgoing mail

• managing databases

• All of the above

What skills were critical to success as a clerical staff member?

• Effective communication skills

• Time management skills

• Ability to work well under pressure

• All of the above

What did Sarah enjoy about her work as a clerical staff member?

• Keeping the office running smoothly and efficiently

• working with a diverse group of people

• Taking on additional responsibilities

• All of the above

What did Sarah look forward to as she gained experience and confidence?

• Taking on additional responsibilities

• Contributing even more to the success of the office

• Working with a more diverse group of people

• All of the above