Akulaku asks us the status of a transaction as they received a chargeback request, what ticket type and reason code is it?
ID Paylater
1st Grade
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ID Paylater
Quiz
•
Professional Development
•
1st Grade
•
Easy
CS Xendit
Used 2+ times
FREE Resource
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TT: Transaction status checking
RC: Partner received chargeback request
TT: Transaction status checking for partner
RC: Partner received chargeback request
TT: Transaction status checking for end user
RC: Partner received chargeback request
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Merchant asks why their Kredivo UAT transaction failed. Why and what is the ticket type?
Because Kredivo UAT transaction will automatically be refunded.
Ticket type "activation flow"
Because Kredivo UAT transaction will automatically be refunded.
Ticket type "integration related"
This is an issue, escalate to L2
Ticket type "unable to create payment"
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We escalate to #p-paylater-issues to ask the reason why their Paylater got rejected on Dashboard
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Indodana is not available via Payment Link
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
ShopeePay Later transaction is created using Paylater Charge API
True
False
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