Telephoning

Telephoning

11th Grade

10 Qs

quiz-placeholder

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Telephoning

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Assessment

Quiz

English

11th Grade

Medium

Created by

Winda Yusmawardani Putri

Used 20+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

.............I speak to Alan, please?

Hello

Sorry

Can

Bye

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A : Hello, Is that James?

B : Yes, .....

Saying

Speaking

Smiling

Smelling

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A : Sorry. He is not in right now

B :....................

Fine. I'll call back later

No problem

Bye

Yes, speaking

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Ticket Seller : Ticket Section, good morning.

Caller : Hello. ......

May I help you?

No, thank you

I'd like to make a reservation for tonight, please.

Who are you?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Secretary : Could I have your name, telephone number, and email address, please?

Caller : Sure. My name's Mila Lyla and my phone number is 560-1278. My email address is mila_lyla@gmail.com.

Secretary : Okay. Mila, mm, ....

Caller : No. It's L-Y-L-A with "Y" not "I"


Is it true that your name is Mila Lyla?

Is your name spelled L-I-L-A?

Do I spell your name correctly?

Hi, you are Mila Lyla, aren't you?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I tried calling you, but the line was engaged.

The underlined word has the same meaning with….

Married

Free

Open

Busy

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

“_______ Mr. Fendi and thank you for calling”.

Good Bye

How are you?

Good morning

How's life?

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