Midterm Assessment

Midterm Assessment

Professional Development

23 Qs

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Midterm Assessment

Midterm Assessment

Assessment

Quiz

Business

Professional Development

Practice Problem

Medium

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El Anadia

Used 6+ times

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23 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Medicare is a federally funded program.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What timeframe should a Member be given for the receipt of materials after a request is made?

Up to 7 days

7-10 days

14 business days

21 days

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are assisting a member with an inquiry and you realize the wrong call driver was selected. How would you proceed?

Select the Cancel Call button and identify the wrong call driver was selected.

Select the Back button until you return to the call driver listing.

Restart CAREConnects

Select the Resources button and select the correct call driver.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An Appointment of Representative (AOR) Form automatically expires in two years.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Health Insurance Portability and Accountability Act (HIPAA) is a law designed to provide privacy standards to protect what?

The Patient's feelings

The Provider's medical records and other health information

The Patient's medical records and other health information

The Provider's feelings

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What system is used to request OTC brochures, Provider listings, and Welcome Packet requests?

CAREconnects

WiPRO

Sidewinder OTC

Mevsnet

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Health Literacy is obtaining understanding and assessing health information to make appropriate heath decisions.

True

False

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