What is a characteristic of the lodging industry, except?

FO operation

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Ichwan masnadi
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Emphasis on safety, cleanliness, and service.
Inseparability of manufacture and sales
Labor intensive
Immortality
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does a businessperson need when staying in a hotel, expect?
Clean room
safe environment
impolite from employees
respectful from employees
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does a family need when staying in a hotel, expect?
safe environment
Dirty room
polite from employees
respectful from employees
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what is businessperson wants when stay in hotel?
High-speed internet access in the room
Swimming pool
Babysitting services
Roll away bed
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The motto "We Are Ladies and Gentlemen Serving Ladies and Gentlemen" is often associated with?
Accor group
the Ritz-Carlton hotel chain
Hyatt hotel chain
OYO international group
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"We Are Ladies and Gentlemen Serving Ladies and Gentlemen" what is the meaning of this motto, except?
This motto conveys the commitment of the hotel's staff to provide the highest level of service and hospitality to all guests, treating them with the utmost respect, courtesy, and professionalism.
In essence, it emphasizes that both the guests and the hotel staff are regarded as "Ladies and Gentlemen," and this mutual respect is the foundation of the service culture within the Ritz-Carlton brand.
It reflects the expectation that guests will be treated as esteemed individuals, and the staff will conduct themselves with the same level of courtesy and refinement.
Social class discrimination and that only a select group of people can stay or dine at the establishment.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can we classify hotels?
By Guest Room Rental Charges
The quality of room service
The availability of free Wi-Fi
The color of the hotel's exterior
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