Nexthink

What is Nexthink?

• A solution in digital employee experience management software.

• A cloud platform that manages software installations remotly.

• A tool and platform that allow to control the user devices.

• An IA driven solution to gather information of users to resolve issues.

The Investigations module let us check on real-time for data and look for specific information about users and devices?

• True

• False

What type of investigations can we do in Nexthink Finder for a user?

• Applications

• Executables

• Devices

• Binaries

What is the name of this option/window in Nexthink Finder?

• Device View

• Properties

• Timeline

• L1 Checklist

What is Nexthink Amplify?

• A solution to resolve and complete tickets faster.

• A solution to view information and details of the users.

• A simple and faster solution similar to Nexthink Finder.

• A solution to execute remote actions for the users devices.

Can we assit the users remotly with Nexthink?

• True

• False

It allow us to run activities on the user device while gathering ticket information.

• Remote Actions

• Investigations

• Alerts and Diagnostics

• Campaigns

What is the name of the window that allow us to quickly gain an understanding of a device attributes?

• Properties

• Timeline

• Checklists

• Diagnostics

The user carljuniors is having network issues on his device, what checklists can be verify to gather more information?

• L1 Checklist

• Wi-Fi Checklist

• L1 Device Perfomance Checklist

• Network Perfomance Checklist

The user carljuniors have these results on the Wi-Fi Checklist, what remote action can we run to help him?

• Clear DNS

• Reinstall Zscaler

• Ask the user to plug an ethernet cable

• System Cleanup