ITLM

Which of the following can be considered the the primary lifecycle stages of IT assets

• Retirement

• Refurbishing

• Operation

• Acquisition

To which IT life cycle stage does decommission and dispose belong?

• Acquisition

• Operation

• Retirement

Support and installation are part of the _____________ stage

• acquisition

• operation

• retirement

When equipment is purchase there are hidden costs attached years after purchasing?

• True

• False

Which of the following are examples of hidden cost associated with hardware acquisition?

• subscription

• repairs

• purchase

• downtime

Which of the following are examples of hidden cost associated with hardware acquisition?

• management service provider

• overuse license

• recycling

ITAM and ITSM are closely related.

• True

• False

Under which of the following does the help desk fall?

• ITAM

• ITSM

• both

Which of the following are IT asset categories

• hardware

• license

• Hardware components

• software

IT life cycle management involves tracking and supporting hardware but not software.

• true

• false