Sales II - 1.01
Quiz
•
Business
•
12th Grade
•
Medium
Used 23+ times
FREE Resource
11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The first few minutes that a salesperson spends with customers/clients - this is known as
Sales Opening
Initial Contact
First Impression
Body Language
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The first line(s) salespeople say to prospective customers/clients - this is known as
Sales Opening
Initial Contact
First Impression
Body Language
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Salespeople can use their initial contact time with customers to do all of the following EXCEPT
Create favorable impressions
Gain customer confidence
Tell a funny joke
Put customers at ease
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All of the following are factors affecting the choice of techniques for establishing relationships EXCEPT
the internet
past experience
customers are not actually aware of their needs
word of mouth
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This characteristic of effective sales openings = can provide an element of surprise, making the receiver more likely to carry on the conversation.
Appeal to people's emotions
Make an attention-grabbing statement
Ask a question
Show that you've done research
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This characteristic of effective sales openings = begin a presentation with facts about the listener's company or role, it shows your interest and engagement with their brand.
Appeal to people's emotions
Make an attention-grabbing statement
Ask a question
Show that you've done research
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This characteristic of effective sales openings = Trying to produce an emotional response from your customer/client is a tactic you can use to engage your listener and make them want to learn more.
Appeal to people's emotions
Make an attention-grabbing statement
Ask a question
Show that you've done research
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
15 questions
ESB Domain 2 Lesson 3
Quiz
•
12th Grade
10 questions
Promotion
Quiz
•
8th - 12th Grade
11 questions
ESB Financial Formulas
Quiz
•
9th - 12th Grade
14 questions
Business Ownership and Image BME 12 General
Quiz
•
12th Grade
14 questions
Business Finance Formula Revision
Quiz
•
12th Grade
10 questions
The Sales Process - Types of Sales & The PreApproach
Quiz
•
12th Grade
12 questions
The Accounting Cycle
Quiz
•
12th Grade - University
10 questions
Debit or Credit
Quiz
•
12th Grade
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade