Uji Pemahaman Satpam September
Quiz
•
World Languages
•
Professional Development
•
Easy
winda od
Used 7+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang bukan termasuk perubahan aplikasi CSTI V2.8 adalah
Perubahan survei kepuasan peserta
Perubahan kertas antrean dengan menambahkan list isian dan berkas persyaratan sesuai dengan layanan
Perubahan Hak akses aplikasi
Perubahan tampilan menu Pengambilan Nomor Antrean
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tanda awal kita menghargai customer bisa dilakukan dengan
Mengirim hadiah
Tatapan mata
Mengingat ulang tahunnya
Mengucapkan selamat atas prestasinya
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang bukan standar penampilan satpam pria adalah
Wajah bersih
Wangi
parfum tidak menyengat
Kuku tangan bersih, di cat sedikit
Rambut tidak melewati kerah baju,
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa jumlah skala linkert pada perubahan SUARA PELANGGAN v 2.8 ?
4
5
6
7
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Standar keterampilan satpam, kecuali
Membukakan pintu dengan sopan
Mengidentifikasi kebutuhan
Memberikan no HP
Mengarahkan peserta dengan telapak
tangan terbuka untuk mengisi ceklis
persyaratan/formulir di meja pengisian
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kanal Layanan BPJS Kesehatan, kecuali
Mobile JKN
BPJS Keliling
MPP
Pcare
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
No PANDAWA adalah
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08118165165
08118156156
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