Housekeeping

What do we call to a person who is responsible for administering the maintenance of the house and for insuring that everything is in order?

• Usherette

• Hotelier

• House Helper

• Housekeeper

A way to upkeep and maintain the cleanliness and order in a house or lodging establishment.

• house cleaning

• housekeeping

• house rules

• house warming

A way to upkeep and maintain the cleanliness and order in a house or lodging establishment.

• house cleaning

• housekeeping

• house rules

• house warming

Housekeeping can also be applied in inn, hotel, apartelle, resort, and condominium.

• TRUE

• FALSE

What is the service we offer to guests for convenience and comfort?

• amenity

• defect

• poicy

• promo

In housekeeping terms, it is a way to remove bed linen from a mattress.

• move out

• take off

• strip

• dispose

What do we call a shortcoming or imperfection that needs to be addressed for guest satisfaction?

• fault

• disturbance

• defect

• bad reviews

It is a room status indicating that a room should not be entered and cleaned.

• Do Not Destroy

• Do Not Disperse

• Do Not Deliver

• Do Not Disturb

Set of rules that is strictly implemented and designed.

• Law

• Policy

• House Rules

• Procedure

What is the often used transport vehicle in housekeeping to move supplies from room to room?

• forklift

• cadillac escalade

• cart

• trolley